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Behavior and Communication AssessmentsSuccess Insights™ - Management / Staff VersionThe Success Insights™ - Management / Staff version measures a person's behavioral style and communication preferences. Knowing a person's behavioral style will answer the question, "How will they do the job?" Knowing their communication preferences and behavior style, employees can be effectively coached in maximizing their strengths to achieve the organization's goals. Some insights provided:
Success Insights™ - Sales VersionThe Success Insights™ - Sales Version measures the behavioral style and communication preferences of a person in a sales position. Knowing a person's behavioral style will answer the question, "How will they do the job?" It enables a manager to gain insights into whether a person is suited to a particular selling environment and/or whether they are suited to selling at all. It helps a manager learn more about an applicant or existing employee in fifteen minutes than he or she could after working together for an entire year. Some insights provided:
In addition to the above, the report offers insights into how to adapt a selling style to a customer's or prospect's behavioral style to give them what they want. It identifies possible perceptions of the sales person by the customer and how, under certain circumstances, the customer may see the selling style as negative. This knowledge helps a salesperson adapt their style so they are perceived as supportive under any condition. As a general management tool, the information in the report aids a manager in clarifying individual work styles, showing how an individual's style influences job performance and how the employee-manager relationship affects productivity and goal achievement. It is an extremely versatile management tool that can be used to hire the right person, get new employees off to a fast start, revitalize present employees, improve communication and morale, and build sound employee-manager relationships.Success Insights - Personal Interests, Attitudes and ValuesUnderstanding a person's behavioral style answers the question, "How will they do the job?" Knowing a person's values answers the question, "Why will they do the job?" The why behind your staff's behavior and actions determines what motivates them to make certain choices and take certain actions. What is the source of their desire to become involved in certain activities - or to avoid them? Why is cash not a big motivator for everyone? The answers lie deep within their unique set of personal interests, attitudes, and values. People are not productive when their values are not in line with what the job. Values and attitudes help to initiate one's behavior and are sometimes called the hidden motivators because they are not always readily observed. This report helps to understand the driving forces behind their decisions and is often used as a key part of the selection process and designing effective recognition programs. Identifying their values is important to understanding why your B players may not be money-motivated, what they need to be motivated and how to improve your recognition program.
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